Tag Archives: quality

Text message surveys help improve quality and gain online review data

PromptMD, a three-location urgent care and family practice medical center in New Jersey, had tried several ways to get patients to provide feedback in real time and do customer reviews for the provider organization. THE PROBLEM “We would hand out a PromptMD postcard to the patient after discharge with step-by-step instructions on how to go… Read More »

At UPMC, Turbo-Charging Quality Improvement Efforts through Data Analytics

A recent value-based care study by Louisville, Ky.-based insurer Humana found that patients treated by physicians in Humana Medicare Advantage (MA) value-based agreements had more preventative care screenings and better health outcomes compared to patients in Humana MA fee-for-service agreements. The Humana report details results in the areas of prevention and outcomes, quality measures, and… Read More »

California wildfires: The best smoke masks that protect against poor air quality

This is a Kaiser Health News story. Toby Lewsadder stepped outside an Ace Hardware store wearing a simple one-strap dust mask. He knew it wasn’t the right defense against the wildfire smoke lingering in the air, but it was all he could find. The local hardware stores he checked Tuesday didn’t have the more substantial… Read More »